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In Microsoft’s first New Zealand Future Now conference, Umbrellar CEO, Dave Howden, and Aceso Health Director , Dalibor Ftrunik, revealed the mechanics behind their use of Power BI to help private healthcare provider Mercy Radiology dig deeper with data from MRI machines. Who uses them, who misses appointments, and how can machines be deployed to where they're needed? Watch the video to see how they delivered this solution in an impressive five weeks!
Fuelled by unrealistic marketing and customer service promises, today’s consumer expectation organisations will be always-on is running ahead of reality. Downgrading customer expectations is not an option, so organisations must consider a step change or risk considerable damage to their brand equity.