Tag: customer experience
The explosion of digital channels has created an empowered customer. This customer wants to get their job done quickly – and the sooner we can get out of their way, the better.
The kitchen is the heart of the home, so investing in a new one designed to last you the next 20 - 30 years is a decision not to be taken lightly.
Alex Bartley Catt and Dave Howden speaking on customer experiences, the cloud, and obstacles and opportunities of starting up in New Zealand.
Global market research and analytics firm, Forrester, reports on how businesses can make the wisest of decisions, with recent insights covering advice on enhancing remote working, security and quality customer experience related to global Covid-19 disruptions. Here’s a roundup of their suggestions, followed by top tips from Umbrellar’s Head of Cloud on thriving in the emerging business landscape.