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Tag: contact centres
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Data Centre
Enghouse Interactive Chooses Azure for Asia Pacific CCaaS Node
Enghouse Interactive, Microsoft and Umbrellar have partnered to harness the power of Azure, establishing an Australian and New Zealand node to make shifting your customer service operations to the cloud easier.
Collaboration
Spark subsidiary taps Amazon Connect to help deliver contact centres in the cloud
Digital Island will draw on the scalability and attractive cost structure of Amazon Connect as it helps customers set up "omnichannel" cloud-based contact centres.
