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The pandemic has propelled the use of collaboration tools such as Microsoft Teams. However, nearly two years into this growth there are still many potential security issues with deploying Teams. In the latest troubling development, Microsoft Teams has emerged as a prime target for business email compromise (BEC) attacks. Hackers obtain a Microsoft 365 account password, then use the corrupted credential to infiltrate Teams. Since employees see Microsoft Teams as a trusted platform, they’re susceptible to clicking on malware phishing links that are dropped into chats.

Accidental deletion of Microsoft Teams data is another potential danger. Employees and managers only have a 30-day window to recover accidentally deleted Teams assets. If they don’t act in time, that can mean the permanent loss of group email addresses, SharePoint team sites and files, Planner, OneNote notebook, Exchange online shared Inbox and calendar, and more.

As with other Microsoft 365 applications, organisations often overlook the fact that Microsoft is not responsible for backing up your Teams data, as per their service agreement. Like many other SaaS vendors, Microsoft operates under the “Shared Responsibility model,” meaning that although they will protect your infrastructure and applications, keeping the data safe is up to you.

Comprehensive Threat Detection and Protection

The combined strength of SaaS Protection and SaaS Defense creates Datto SaaS Protection +. This data safety duo provides MSPs with a complete backup and recovery solution for Microsoft Teams, integrating advanced threat protection and spam filtering for critical business data in Microsoft 365, beyond just email.

Built exclusively for MSPs, SaaS Defense helps you attract new clients and expand market share with an enterprise-grade security solution, without the need for additional headcount or confusing security training. With SaaS Defense, you can protect your clients’ Microsoft 365 suite — including OneDrive, SharePoint, and Teams — from ransomware, malware, phishing, and BEC attacks. SaaS Defense does not rely on third-party software and is built from the ground up to prevent zero-day threats as soon as they are encountered, minimising the time needed to detect an intrusion.

When issues do arise and hackers are able to access your data through Microsoft Teams, Datto SaaS Protection comes into play. SaaS Protection is a backup solution that enables managed service providers (MSPs) to take backups of Microsoft Teams data. This provides an effective defence against data loss and helps to ensure business continuity if a rapid recovery is needed. Already a trusted tool for Microsoft 365 backup, Datto SaaS Protection also supports Microsoft Teams, including public channel content, conversations, and calendar meetings. Armed with one-click restore, MSPs can protect their clients against data loss and ensure a quick recovery.

At 270 million monthly active users and growing, Microsoft Teams is rapidly expanding. With Datto SaaS Protection+, MSPs are equipped with a fast, efficient, and flexible Microsoft Teams backup and recovery solution that scans for advanced threats. It’s comprehensive, fully integrated protection that helps you to go further for your customers, while building margin that increases profit.

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As the world’s leading provider of cloud-based software and security solutions purpose-built for delivery by MSPs, Datto believes there is no limit to what SMBs can achieve with the right technology.