A double shot of transformation for Coffee Supreme
Walkerscott guides Coffee Supreme on a path of digital transformation using Microsoft Dynamics 365.
Walkerscott is a Microsoft Dynamics business applications led consultancy who differentiate ourselves through our focus on analytics and reporting. A Microsoft Gold partner across multiple disciplines that deliver solutions across industries and business sizes from Forestry to Consumer goods to Government.
CRM: It is used for handling customers, customer’s requests, their grievance and their feedback. Telecommunications, Banking, etc where lot of customer information is stored and process, use CRM system. There are different software like Siebel CRM, Salesforce, Sugar CRM, etc.
ERP: It is used to handle the physical goods. ERP system is used to do product planning, manufacturing, storage, shipment and other flows. End to end detail of a product is taken care by ERP system. There are different software like Dynamics 365, Oracle ERP, SAP ERP, etc.