A healthcare strategist on the industry’s shifting dial

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Cat Mules

“The virus and it’s spread has been described by futurists as being hyper-global and hyper-local at the same time."

In a blog post last week, Tom Varghese, Strategic Business Development Manager at global transformative healthcare provider Aceso, comments on our current economic crisis – and what’s next for the future of healthcare.

Varghese sees Covid-19 as a transformative moment in history that will spark a global reset. Pressure is on countries to act with urgency to decrease fatality risk, but also prioritise the wellbeing of healthcare workers.

“Automation is far more likely to make your job easier, and not decimate it completely.”

The current economic landscape has, for the time being, “upended our fears of a global automation takeover”.

To care for our globally aging populations, efficiency is inevitably key to reduce time and expenses, and ensure quality.  Varghese believes future health systems must be integrated and hybrid enough to manage the complexity of our highly distributed world.

What will these emerging health systems consist of? Empathy remains the sharpest distinction between humans and automation, according to Varghese, as well as being the element that binds us together and guides our intelligence. While “surveillance, information and data will rise to prominence,” systems will be built on fundamentals of “trust, compliance and co-operation”. Healthcare systems of the future must respond to needs of both whole system governance as well as local responsibility.

Read more on how Aceso is transforming the future of healthcare work, here.

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Cat Mules

Umbrellar's Digital Journalist, coming from a background in tech reporting and research. Cat's inspired by the epic potential of tech and helping kiwi innovators share their success stories.


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Microsoft is a technology company whose mission is to empower every person and every organisation on the planet to achieve more. We strive to create local opportunity, growth, and impact in every country around the world.

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